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Email Marketing Bukan Hanya Alat “Pre-Sale”

Email Marketing  4d8cd71d949f1 300x150 Email Marketing Bukan Hanya Alat “Pre Sale”Penggunaan email marketing saat ini banyak digunakan oleh perusahaan. Tapi jika perusahaan tersebut memanfaatkan email marketing hanya sebagai alat pra-penjualan saja, ia akan kehilangan salah satu kegunaan media marketing yang paling efektif ini.

Jeffrey Rice, peneliti analisi senior di Marketing Sherpa, menggambarkan alat ini sebagai “kendaraan komunikasi yang luar biasa”. Dia mencatat bahwa alat ini sangat efektif untuk organisasi yang ingin memberikan informasi penting kepada pelanggan, misalnya konfirmasi pesanan dan informasi penjualan lainnya.

Dia mengklaim bahwa menggunakan email marketing setelah penjualan dapat membatu meningkatkan retensi pelanggan dan membantu perusahaan agar bisa dengan mudah untuk tetap berhubungan dengan klien mereka.

Jeffrey memberikan komentarlain  bahwa setelah rilis penelitian yang menunjukan prioritas email marketing saat ini adalah penjualan konversi, website traffic, lead generation, prospek memelihara dan membangun brand awareness.

“Hari ini bagi banyak perusahaan yang menganggap komunikasi email adalah saluran utama yang bisa menimbulkan interaksi dengan pelanggan untuk menarik mereka melalui saluran Marketing-Sales.” Ungkap Jeffrey.

Untuk permasalahan media iklan di masa depan,ahli email marketing Monica Seeley memberikan beberapa prediksi pada tahun 2012 ini. Pada tahun 2012 penggunan email marketing akan lebih besar dengan mulai banyak pengguna email marketing yang mengatur isi pesan mereka jadi lebih baik kepada para pelanggannya.

Dia juga memprediksikan bahwa etika penggunaan email marketing bisa menjadi lebih signifikan, contohnya kali ini jika pengguna email marketing memberikan satu isi pesan yang buruk dan tidak menarik akan menyebabkan kerugian yang nyata terhadap hubungan bisnis ke pelanggan yang sebelumnya mungkin baik-baik saja.

 

The 4 Words That Will Get Your Email Opened

image of email in a bottle

“You Are Not Alone”

In two and a half years of sending all kinds of emails to all kinds of lists, the simple phrase “You Are Not Alone” is the most-opened subject line I’ve ever seen — by far.

Because Aweber counts each email that’s been opened, even if they’re from the same user, that single subject line has had an average open rate of 90%, and has surpassed the 100% mark several times.

I’ve seen this subject line used successfully on emails ranging from content marketing to personal development to potty training, with a dozen verticals in between.

The results are always the same.

I don’t want to be alone is a compelling, universally recognized statement.

The need to belong, to know that others are going through the same life experiences, is primal.

Sure, there are plenty of ways to appeal to our primitive human needs in an email subject line, but many can (and will) send your message directly to the spam folder.

Let me show you how to avoid that …

Let your reader know someone is on their side

No matter what message you’re sending or service you’re selling, if you remind your reader that someone understands what they are going through and cares about helping them, you will become their temporary hero.

Do it repeatedly, and you will permanently solidify that position.

Use this subject line to get your email opened, but treat the open as just the first step. Once you capture your reader’s attention, prove that you deserved it by providing a useful solution to their most pressing problem.

Even the most effective subject line in the world merely gets you in the door. Your job is to address the issues.

Your subject line is an invitation to dinner; you still have to cook the main course.

Not only does the “You Are Not Alone” subject line get opened like crazy, it has an extremely high reply rate. This isn’t too surprising since it responds directly to the need for community and connection.

Make sure you reply back. It’s amazing how directly responding to the needs of your reader makes it A-B-C easy to nurture rewarding relationships.

Help people solve their problems and relieve them of their feelings of isolation, and they will reward you.

Figuring out what kind of reassurance your audience needs

The “You Are Not Alone” subject line works because it connects to an elemental human need — and the good news is, the well of human need is bottomless.

Respond to a single need or to more, but you must provide what people truly desire if you expect to reach the root of who they are.

Discover this and everything else becomes easy; growing your list, nurturing your relationships, and, ultimately, closing the deal.

You could read Robert Cialdini’s book Influence for easily accessible insight into what makes us all tick, but believe it or not, it’s easier than that.

To discover the core desires of your audience — think about what keeps you up at night.

What makes you worried, happy, sad, disgusted, afraid, surprised, or alone?

If you’re a part of your market, what’s true for you is likely true for them. Figure out what it is and you’ll be jingling the keys to the kingdom.

Bonus tip — negativity sells

People will always work harder to keep something they have rather than try to gain something that they want — even if they desperately want it.

Negative headlines and copy alert your audience to a potentially serious problem — which you can then address and solve. By helping people keep something important to them, you’ve also gained trust.

Be helpful, solve a problem, take a worry and turn it into a smile. You’ll get your email opened, make a friend, and nurture a relationship that will pay dividends for a long time to come.

Even better, you (and your business) will never be alone again.

About the Author: Sean Platt helps good writers make a great living. Get his free report, The 9 Mistakes Most Writers Make That Are Keeping Them Poor. Follow him on Twitter.


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